At Kuker-Ranken, we’re always looking for passionate, motivated individuals to join our team. As a trusted leader in the surveying, construction, and engineering supply industry, we take pride in offering not only quality products but also outstanding customer service—and that starts with our people. Whether you’re interested in sales, service, support, or technical expertise, we provide opportunities for growth, training, and a rewarding career in a supportive team environment. If you’re ready to be part of a company that values innovation, teamwork, and customer success, we’d love to hear from you!
Department:
Branch Manager / Customer Service
Location: Fife, WA 98424
Reports To: Regional Sales Manager
About Kuker-Ranken (KR):
Kuker-Ranken has been a trusted provider of surveying, engineering, and construction equipment since 1928. As a premier dealer of Leica Geosystems in the Western U.S., KR delivers advanced solutions for geospatial, construction, and reality capture industries, supporting professionals with leading-edge technology, training, and service.
FUNCTIONAL RESPONSIBILITY:
The incumbent plays a key role in supporting Fife retail store and the corporate office. This includes managing customer service, rentals, sales administration, and day-to-day operations while ensuring smooth coordination between departments. The role also contributes to training, workflow improvement, and operational efficiency across the Kuker-Ranken network.
PRIMARY ACCOUNTABILITIES
1. Customer Service & Inside Sales
· Greet and assist customers in person and over the phone, providing knowledgeable support for products, rentals, and services.
· Respond to inquiries via phone, email, and walk-ins, forward qualified leads to sales staff.
· Research products and provide accurate, timely information to customers.
· Support inside sales activities such as quoting, entering, and invoicing orders.
· Promote and sell select construction equipment and accessories.
· Maintain a clean, safe, and organized retail environment.
· Coordinate daily deliveries.
· Write up, bill, and manage all Fife rental contracts and credit invoices for returns.
· Process monthly rental invoices and track customer billing for Fife location.
· Ensure smooth coordination between sales and rental teams to meet customer needs at Fife Location.
2. Repairs & Service Coordination
· Write up all incoming service requests and input them into the system.
· Coordinate equipment repairs and warranty service (e.g., Leica).
· Communicate updates to customers throughout the repair process using their preferred contact method (phone, email, or text).
· Coordinate returns, shipments, and follow-ups for service and warranty work.
· Support development of repair.
· Ensure prompt turnaround and high-quality service experience for customers.
3. Administrative & Operational Support
· Enter, pick, and invoice sales orders and emailed purchase orders.
· Maintain organized files and electronic archives (invoices and other records).
· Review customer accounts and assist with AR reporting.
· Manage outgoing Invoicing (Mail and Electronic)
· Provide administrative support to Corporate Office as needed.
· Add and update customer profiles in the system.
· Organize lunches for store gatherings.
4. Leadership, Training & Team Support
· Train new employees in retail procedures, rentals, and systems.
· Support cross-department projects and inter-store coordination.
5. Warehouse & Inventory
· Conduct inventory counts (Retail, Warehouse, Rentals) and maintain stock accuracy.
· Pull and prepare transfers for stores, coordinate equipment movement.
· Assist with receiving and shipping as needed.
· Keep retail floor organized, clean and compliant with safety standards.
· Ensure retail shelves are stocked and properly merchandised.
6. Assist / Backup
· Research products and vendor options to obtain accurate pricing, availability, and specifications.
· Provide purchasing support during high-volume or staff absence periods.
· Receive and process transfers.
· Handle UPS/FedEx shipments and tracking inquiries.
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7. Cleaning & Maintenance
· Maintain store cleanliness, including bathrooms, floors, and common areas.
· Vacuum, mop, and empty trash regularly to ensure a professional workspace.
· Assist with basic décor updates, signage, and organization projects.
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IN SUMMARY
This role blends customer service, sales, rentals, and operational administration to ensure the Mountlake Terrace store operates smoothly and efficiently. It requires initiative, multitasking, and a proactive approach to supporting customers, colleagues, and leadership. The incumbent contributes to business growth, client retention, and team development through professionalism, reliability, and collaboration.
Pay: $25.00 – $27.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Work Location: In person
Department: Sales Support / Business Development
Location: Las Vegas, Nevada
Reports To: Regional Sales Manager
About Kuker-Ranken (KR):
Kuker-Ranken has been a trusted provider of surveying, engineering, and construction equipment since 1928. As a premier dealer of Leica Geosystems in the Western U.S., KR delivers advanced solutions for geospatial, construction, and reality capture industries, supporting professionals with leading-edge technology, training, and service.
Position Summary
As a Survey/Construction Sales Representative, you will serve as the technical expert and trusted advisor to customers throughout the sales process. You will be responsible for promoting and selling
Leica Geosystems’ portfolio of hardware and software solutions, including total stations, GNSS systems, laser scanners, and reality capture technologies. This role combines
technical expertise with sales acumen, working directly with surveyors, civil engineers, contractors, and other AEC professionals to provide tailored technology solutions that meet client needs.
Key Responsibilities
• Identify, develop sales opportunities for Leica Geosystems’ portfolio (including total stations, GNSS, laser scanners, UAVs, and software).
• Develop and manage a pipeline of sales opportunities within the assigned region or market segment
• Provide technical consultation and product demonstrations to customers, including surveyors, engineers, and construction professionals.
• Identify customer needs and recommend suitable Leica solutions, ensuring alignment with business objectives.
• Collaborate with the sales, marketing, and product teams to drive awareness and adoption of new technologies.
• Attend trade shows, exhibitions, and customer events to represent the company and demonstrate product capabilities.
• Prepare and deliver technical proposals, product specifications, and quotations.
• Provide feedback from customers to support product development and improvement.
• Assist in post-sales support and training to ensure successful deployment of solutions.
• Maintain CRM record
Qualifications
• Preferred or not required bachelor’s degree in Engineering, Geomatics, Surveying, Construction, or related field.
• Preferred but not required 2–5 years of experience within geospatial, surveying, construction, or civil engineering industries.
• Strong understanding of land surveying and/or scanning technologies.
• Excellent communication, presentation, and interpersonal skills.
• Willingness to travel regionally (up to 50%).
• Familiarity with CRM tools and MS Office Suite.
• Self-motivated, detail-oriented, and customer-focused.
Preferred Skills
• Hands-on experience with total stations, GNSS, or 3D laser scanning equipment.
• Familiarity with CAD, GIS, or point cloud processing software (e.g., Leica Cyclone, AutoCAD, Revit, etc.).
Department: Sales Support / Business Development
Location: Salt Lake City, Utah
Reports To: Regional Sales Manager
About Kuker-Ranken (KR):
Kuker-Ranken has been a trusted provider of surveying, engineering, and construction equipment since 1928. As a premier dealer of Leica Geosystems in the Western U.S., KR delivers advanced solutions for geospatial, construction, and reality capture industries, supporting professionals with leading-edge technology, training, and service.
Position Summary
As a Survey/Construction Sales Representative, you will serve as the technical expert and trusted advisor to customers throughout the sales process. You will be responsible for promoting and selling
Leica Geosystems’ portfolio of hardware and software solutions, including total stations, GNSS systems, laser scanners, and reality capture technologies. This role combines
technical expertise with sales acumen, working directly with surveyors, civil engineers, contractors, and other AEC professionals to provide tailored technology solutions that meet client needs.
Key Responsibilities
• Identify, develop sales opportunities for Leica Geosystems’ portfolio (including total stations, GNSS, laser scanners, UAVs, and software).
• Develop and manage a pipeline of sales opportunities within the assigned region or market segment
• Provide technical consultation and product demonstrations to customers, including surveyors, engineers, and construction professionals.
• Identify customer needs and recommend suitable Leica solutions, ensuring alignment with business objectives.
• Collaborate with the sales, marketing, and product teams to drive awareness and adoption of new technologies.
• Attend trade shows, exhibitions, and customer events to represent the company and demonstrate product capabilities.
• Prepare and deliver technical proposals, product specifications, and quotations.
• Provide feedback from customers to support product development and improvement.
• Assist in post-sales support and training to ensure successful deployment of solutions.
• Maintain CRM record
Qualifications
• Preferred or not required bachelor’s degree in Engineering, Geomatics, Surveying, Construction, or related field.
• Preferred but not required 2–5 years of experience within geospatial, surveying, construction, or civil engineering industries.
• Strong understanding of land surveying and/or scanning technologies.
• Excellent communication, presentation, and interpersonal skills.
• Willingness to travel regionally (up to 50%).
• Familiarity with CRM tools and MS Office Suite.
• Self-motivated, detail-oriented, and customer-focused.
Preferred Skills
• Hands-on experience with total stations, GNSS, or 3D laser scanning equipment.
• Familiarity with CAD, GIS, or point cloud processing software (e.g., Leica Cyclone, AutoCAD, Revit, etc.).
For additional information regarding current employment opportunities at Kuker-Ranken, we invite you to contact our office directly at 800-454-1310. Our team will be pleased to provide detailed information about available positions, answer any questions you may have, and assist you throughout the application process to ensure a smooth and professional experience.
